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Choice Home Warranty Review
Choice Home Warranty Review
July 07, 2019 / Sarah Pritzker
Choice Home Warranty Review
July 07, 2019 / Sarah Pritzker
$50 Off + 1 Month Free
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In a Nutshell
Choice Home Warranty is a fairly well-known name in the home warranty industry. It focuses on delivering savings and convenience in the form of affordable and reliable home warranty services. Choice offers a free month upon signup, no home inspection requirement, and transferable service contracts. Choose from two comprehensive plans with straightforward pricing, make claims 24 hours a day, 7 days a week, and rest easy knowing your biggest investment is covered.
Pros
  • One month free upon signup
  • No home inspection required
  • Covers most appliances and systems
Cons
  • Service call fee is a little high
  • Some limitations on coverage
Choice Home Warranty at a Glance
Feature Status
Annual Premium $370/year or $450/year
Plan Types Systems, Appliances, Combo
States 48 states
HVAC On Total Plan
Contractors In-network only, 25,000
Home Inspection Required No
Claims Service Fee $75
24/7 Claims Department Yes
Workmanship Guarantee 90 days on parts/30 days on labor
Coverage
Choice Home Warranty covers all the bases when it comes to household systems and appliances. You can choose from two plans, depending on how extensive you want your coverage to be. Homeowners will appreciate that Choice Home Warranty covers all of the important systems around their homes, including HVAC, heating systems, electrical systems, and plumbing systems.
In terms of appliance coverage, Choice Home Warranty does a good job. You’ll receive coverage on the typical household appliances like dishwasher, microwave (built-in and freestanding), ovens, ranges, stoves, and cooktops. Plus, Choice covers water heaters, Whirlpool bathtubs, garbage disposals, ductwork, garage door openers, and ceiling and exhaust fans. You can opt for the more extensive plan if you want things like the refrigerator, clothes washer, and dryer covered as well.
Coverage is only extended to normal wear and tear of appliances and systems that are in proper working order before the policy begins. Known or unknown pre-existing conditions won’t be covered. But what’s nice about Choice Home Warranty is that it will cover all of your appliances, regardless of their age. As long as the appliance is in good working condition, you will get coverage.
Regardless of which plan you choose, coverage begins 30 days after your policy is approved. It will then continue the coverage for a full year, 365 days from that date. Choice Home Warranty has another convenient caveat. If you can prove that your appliances were under home warranty coverage from a different provider until just before you switched policies, then Choice Home Warranty will automatically begin your coverage without you having to wait the initial thirty days like most people.
Some items such as ductwork have a contract term limit of $500 per term. Other items such as septic tank pump will be covered only until $200. Still, other items have higher limits of $1,000 per term. In short, it is worth reading through your contract thoroughly to see which items are included or excluded and what the payout limits are per term.
What Appliances and Systems Does Choice Home Warranty Cover?
Choice Home Warranty has two plans you can choose from; the Basic Plan and the Total Plan. The Basic Plan offers basic coverage, which is enough for many homeowners. But if you want more extensive coverage or specific items that are not included in the Basic Plan, the Total Plan will suit you best. Here's what's covered:
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ITEM BASIC TOTAL
Heating
Electrical
Plumbing
Plumbing stoppage
Water heater
Whirlpool bathtub
Microwave
Cooktop
Oven/range/stove
Dishwasher
Garbage disposal
Garage door opener
Ductwork
Ceiling and exhaust fans
Refrigerator
Air Conditioning
Clothes dryer
Clothes washer
Optional coverage can also be purchased separately for items, including:
  • Pricing and Onboarding Deals
  • Pools and spas
  • Well pumps
  • Central vacuums
  • Second refrigerators
  • Limited roof leaks
  • Stand alone freezer
  • Sump pump
  • Septic system
  • Septic tank pumping
Pricing and Onboarding Deals
As mentioned, Choice Home Warranty has two pricing plans to choose from. Here's a breakdown of pricing for both:
Time Basic Plan Total Plan
Per Month $33.33 $40
Per year $370 $450
Choice Home Warranty plans are among the most affordable in the industry, so you can get extensive coverage without breaking the bank. What’s more, Choice Home Warranty offers a generous signup deal. When you sign up for either plan, you will automatically get the first month free of charge.
Contractors and Service
Choice Home Warranty has a vast network of contractors, and though it doesn't specify exactly how many, the network is roughly 25000 wide. This service is a purely in-network home warranty service, which means you cannot use your own technicians if you want to. But Choice Home Warranty has so many local contractors, this isn’t really a problem.
You can process a claim at any time during the day or night with Choice Home Warranty's 24/7/365 claims department. That means you're never left hanging. Reviews abound about how fast Choice’s response time is too. This is a major plus.
Contractors require a $75 service fee, no matter what the end result of the visit is. You’ll pay this out of pocket, and then Choice will pay for any repairs or replacements. Contractors come with a 90-day guarantee on parts and a 30-day guarantee on workmanship.
Another great thing about Choice Home Warranty is that you don’t have to have maintenance records or have a home inspection done before you can get covered.
How Does Choice Home Warranty Compare?
Feature Choice Home Warranty American Home Shield AFC
Annual Premium $370-$450 varies Varies $395
Number of contractors 25000 15,000+ Wide network, can use in-network or out of network contractors
Home Inspection Required No No No
24/7 Claims Yes Yes Yes
Workmanship Guarantee 30 days 60 days Lifetime
What Do People Say About Choice Home Warranty?
“I have had to use my warranty 4 times since getting my policy 2 yrs ago and I have always had prompt service and successful repairs. Very glad I have this policy!!” Theresa Marvin, June 15 2019
“I have bragged about Choice Home Warranty so much and one of my friends is interested. This company has the greatest employees to take care of us ever! They are so caring, supportive, considerate and sincere about any problem I have. This is a company who works for the people and supports us completely. Kudos' to everyone for a job well done! God Bless you all.” Myra Davis, June 15 2019
“I have policy on 4 homes including my personal home and would not ever consider not having CHW. I simply pick up phone and then sit back and wait for the tech to call. Just had washer break down and repair was completed within 5 days of my call. Have been with other warranty companies and left to come to CHW and been a customer for about 8 years now.” Jeffrey Teate, May 20 2019
“Put in a claim at 8 pm. At 10:30 the next morning the repairman was at my house!!” Margo Robin, May 21 2019
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Bottom Line
Choice Home Warranty is an easy, straightforward home warranty service that covers all of your basic and complex systems and appliances. The pricing plans are competitive, and with a 24/7 claims department, there’s always someone available to help. With a network of 25000 technicians, response times are fast too, making Choice a great choice for you.
About Choice Home Warranty
Choice Home Warranty was founded in 2009, and it has since accumulated a huge customer base across the United States. Servicing 48 of the 50 states, Choice Home Warranty offers fast and reliable home repairs and replacements services, covering everything from HVAC systems to garage door openers. Choice Home Warranty holds a B- rating with the BBB and offers 24/7 service calls.
Get started now, visit Choice
By Sarah Pritzker
Sarah Pritzker is a professional writer who loves scouring the web looking for the coolest products and services at the best prices. Sarah writes for besthomewarrantyonline.com. Sarah has lived and traveled all over the world, but has finally settled down with her family in the Middle East - and yes, she misses winter!