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The Home Service Club Review
The Home Service Club Review
October 04, 2021 / Nadav Shemer
The Home Service Club Review
October 04, 2021 / Nadav Shemer
Available in all 50 states and DC
Visit Site >
Home Service Club
Editorial Score 8.6
Coverage options
Their plans are flexible and provide extensive coverage beyond the basics
9.0
Cost
Their pricing structure is attractive, offering good value for the extensive coverage options available
9.0
Contractor network
Large network of contractors, ensuring good availability and shorter wait times for service
9.0
Claims process
Claims can be filed 24/7 via phone or online, payout times are not clearly stated
8.0
Customer support
24/7 phone support but lacks live chat and social media options.
8.0

In a Nutshell

The Home Service Club (HSC) has been providing Americans with comprehensive coverage for home systems and appliances for more than a decade. It offers two plans: a standard plan covering essential systems and appliances and a comprehensive plan with coverage for all systems and appliances. The Home Service Club also offers a wide-range of add-ons.

Pros

  • Coverage in all 50 states plus DC
  • Same price in every location
  • Extensive coverage

Cons

  • More expensive than other providers
  • No systems-only or appliances-only plans

The Home Service Club at a Glance

Feature Status
Annual Premium $585 - $720 (for 13 months)
Plan Types Standard, Comprehensive
States 50
HVAC Both plans
Contractors 10,000+ (in-network)
Home Inspection Required No
Claims Service Fee $65 - $125
24/7 Claims Department Yes
Workmanship Guarantee 90 days on parts, 30 days on labor

Coverage

The Home Service Club offers coverage for up to 47 systems and appliances. The Standard plan has coverage for 18 essential items, including HVAC systems, electrical system, plumbing system, refrigerator, microwave, and dishwasher. The Comprehensive plan provides all of the above plus 13 additional items including alarm wiring, doorbell, ductwork, and hot water pump. An additional 16 items are available for purchase as add-ons.

As with any provider, read your HSC contract carefully for a full list of caps and exclusions.

What Appliances and Systems Does The Home Service Club Cover?

The Home Service Club is a little different from other home warranty providers in that its two plans (Standard and Comprehensive) are both composed of a combination of systems and appliances. Unlike other providers, HSC does not offer a systems-only plan or appliances-only plan.

Standard Comprehensive
Air Conditioning

Alarm Wiring

Ceiling Fans

Central Vacuum

Dishwasher

Doorbell

Dryer

Ductwork

Electrical System

Food Centre

Garage Door Opener

Garbage Disposal

Garbage-Trash Compactor

Gas Leak

Heating System

Hot Water Pump

Refrigerator Icemaker

Microwave

Oven Stove Cooktop

Pest Control

Plumbing Stoppage

Plumbing System

Refrigerator

Smoke Detector

Sump Pump

Telephone Wiring

Washer

Dispenser Hot Water

Water Heater

Water Leak

Whirlpool

Optional coverage:

  • Roof Coverage
  • Pool Spa Equipment
  • Additional Refrigerator
  • Jetted Bathtubs
  • Spa and Spa Heater
  • Sewage Ejector Pump
  • Refrigerator Dual Compressor
  • Freestanding Freezers
  • Water Softener
  • Well Pump
  • Additional Dishwasher
  • Additional Water Heater
  • Additional Oven Range Cooktop
  • Additional Microwave
  • Plumbing Sprinkler
  • Service Line
  • Additional Freezer

Pricing and Onboarding Deals

Prices for The Home Service Club are the same in all locations. The Standard plan is $6 cheaper per month when paying on an annual (13-month contract) basis while the Comprehensive Plan is $7 cheaper per month when paying on an annual (13-month contract) basis.

The service fee starts at $125, which is on the expensive side for a home warranty provider. When signing up, you can reduce the fee to $65 or $95 in exchange for agreeing to a higher monthly/annual fee.

Standard Plan Comprehensive Plan
Per Month $51.25 $62.50
Per year $584.95 (13 months) $719.96 (13 months)

Contractors and Service

The Home Service Club provides coverage for work performed by authorized in-network contractors. It has a network of 10,000+ contractors spread throughout the United States, so chances are there's a good contractor near to where you live.

You can request service 24/7 from your HSC online dashboard or by calling 800-601-1009. Once your claim is submitted, the HSC customer support team will assign a local contractor that specializes in the trade for which you need service (such as plumbing, electric, heating and cooling, etc). The assigned service contractor will contact you to schedule a convenient time for a service call to your home.

The Home Service Club's 3.9 Trustpilot rating points to mixed reviews from customers. While most users said they were satisfied by HSC's service, a notable amount complained of being rejected for legitimate service claims.

How Does The Home Service Club Compare?

Feature The Home Service Club Liberty Home Guard Choice Home Warranty
Annual Premium $585 - $720 (for 13 months) $400 - $600 $370 - $450
Number of contractors 10,000+ 10,000+ 25,000
Home Inspection Required No No No
24/7 Claims Yes Yes Yes
Workmanship Guarantee 90 days on parts, 30 days on labor 60 days 30 days

What Do People Say About The Home Service Club?

Here are a handful of the positive reviews on Trustpilot:

“I have used Home Service Club in three different houses already in two different states. They were equally effective both times. I'm considering getting my property in a third state covered. The very best there is!”

-Henrietta Brooks

“It is nice to find a company that is very trustworthy and committed to excellence! We have had this house for close to seven years and have renewed the warranty each year. Over this period, Home Service Club has sent reliable contractors each time we filed a claim. Great value for money. 5 stars!”

-Harriet Perez

“The people at HSC are very mindful of their clients' time. They do their repairs very fast, less time for stress with me and more time for them to save other people and houses! I had my ceiling fan repaired just this morning and it was pretty smooth sailing from the moment I called until the evaluation at the end.”

-Rachel Dedmon

Bottom Line

The Home Warranty Club charges more than others but offers more comprehensive coverage than other providers. The bottom line: if you want coverage for all your systems and appliances and are willing to pay a premium to have it, then HSC is well worth your consideration.

About The Home Service Club

The Home Service Club was founded in New York in 2008 and offers coverage to residents of all 50 states. It says its mission is to provide the highest level of customer service and customer satisfaction.

Get started now, visit Home Service Club
By Nadav Shemer
Nadav Shemer specializes in business, tech, and energy, with a background in financial journalism, hi-tech and startups. Nadav writes for www.besthomewarrantyonline.com. He enjoys writing about the latest innovations in financial services and products.
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