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Home Warranty of America Review
Home Warranty of America Review
December 20, 2022 / Michael Graw
Home Warranty of America Review
December 20, 2022 / Michael Graw
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HWA - Home Warranty of America
Editorial Score 8.4
Coverage options
Coverage for a wide range of home systems and appliances, including some less common ones like pool equipment and septic systems
9.0
Cost
Premiums are slightly higher than some competitors, but they also offer more extensive coverage options and optional add-ons
8.0
Contractor network
Their extensive network allows for reliable and efficient access to contractors
9.0
Claims process
Claims can be filed by phone or online, payouts are within 2-3 weeks
8.0
Customer support
Customer support is available seven days a week, with extended hours during weekdays
8.0

In a Nutshell

Home Warranty of America offers comprehensive and affordable home warranty plans to protect your home systems and appliances. You can file a claim 24/7, and the company has a nationwide network of contractors who can repair your appliances. There's no home inspection required to sign up and all plans come with a 30-day money-back guarantee. You can get a quote online and customize your plan to suit your home.

Pros

  • Plans can be customized with add-ons
  • 24/7 claims service
  • No home inspection required
  • 30-day money-back guarantee

Cons

  • 30-day waiting period for coverage
  • May offer cash rather than repair appliances

Home Warranty of America at a Glance

Feature

Status

Annual Premium

From $552.96

Plan Types

Premier, Premier Plus

States

50

HVAC

Yes

Contractors

10,000+

Home Inspection Required

No

Claims Service Fee

From $75

24/7 Claims Department

Yes

Workmanship Guarantee

30 days

Coverage

Home Warranty of America covers the vast majority of home systems and appliances with both of its plans. The only major appliances not covered by the Premier plan are air conditioners, which are covered by the Premier Plus plan. Home Warranty of America also offers add-ons to provide coverage for appliances like sump pumps, well pumps, outdoor pools, and more.

Home Warranty of America plans have a 30-day waiting period before coverage takes effect, which is common among home warranty providers. Each appliance and home system has an annual maximum coverage, and pre-existing conditions are not covered.

What Appliances and Systems Does Home Warranty of America Home Warranty Cover?

Home Warranty of America offers two plans: Premier and Premier Plus. With the exception of air conditioners, which are only covered under the Premier Plus plan, both plans cover all the same home systems and appliances. However, the Premier Plus plan offers more in-depth coverage for accessories such as dishwasher racks, oven seals, plumbing fixtures, furnace filters, and more.

ITEM

Premier

Premier Plus

AC system

Heating system and furnace

Basic coverage

Premium coverage

Plumbing system

Basic coverage

Premium coverage

Water heater

Basic coverage

Premium coverage

Garage door system

Basic coverage

Premium coverage

Dishwasher

Basic coverage

Premium coverage

Built-in microwave

Basic coverage

Premium coverage

Range, oven, and cooktop

Basic coverage

Premium coverage

Trash compactor

Basic coverage

Premium coverage

Whirlpool bathtub

Electrical system

Ductwork

Sump pump

Doorbell

Ceiling and exhaust fan

Central vacuum

Burglar and fire alarm system

Refrigerator

Garbage disposal

Washer and dryer

In addition to these plans, Home Warranty of America offers a selection of add-ons. You can add coverage for a well pump, sump pump, outdoor pool, septic system, or second refrigerator.

Pricing and Onboarding Deals

Home Warranty of America offers pricing by quote only. You can request a quote online or over the phone. The Premier plan starts at $46.08 per month with a $100 service fee, while the Premier Plus plan starts at $59.92 per month with a $100 service fee. Pricing varies by state as well as the size and age of your home.

Time

Premier

Premier Plus

Monthly billing

From $46.08/month

From $59.92/month

Annual billing

From $552.96/year

From $719.04/year

Home Warranty of America is not offering any discounts at this time. However, if you are selling your home, you can apply for free coverage for up to six months while your home is on the market.

Contractors and Service

Home Warranty of America has a nationwide network of more than 10,000 contractors. If you need service, you can make a claim online through your Home Warranty of America account or by calling the company. Home Warranty of America will then contact a licensed technician, who will get in touch with you within one to two days to schedule a service visit.

Each service visit requires a fee, which starts at $75 but may be $100 or more, depending on your contract. The service fee is paid either when service is scheduled or when the technician arrives at your home. Home Warranty of America guarantees workmanship for 30 days, meaning that you do not need to pay another fee for additional service on the same appliance for 30 days.

How Does Home Warranty of America Home Warranty Compare?

Feature

Home Warranty of America

Liberty Home Guard

AFC

Annual Premium

From $552.96

$400 - $600

Starts from $395

Number of contractors

10,000+

10,000+

Wide network, can use in-network or out of network contractors

Home Inspection Required

No

No

No

24/7 Claims

Yes

Yes

Yes

Workmanship Guarantee

30 days

60 days

Lifetime

What Do People Say About Home Warranty of America?

Home Warranty of America has a 3.5-star rating on Trustpilot and a C rating with the Better Business Bureau. Many of the negative reviews about the company are from customers who say that it took longer than a few days to have repairs completed. However, there are also many positive reviews about Home Warranty of America.

“I've had HWA for 12 years and they always come through. I don't have to use them often but when I do, they have handled all of my claims quickly and with excellent contractors that perform the work as described. I highly recommend them!”—Craig Milam, August 2022

“A/C unit no longer cooling. Reached out to HWA and appointment was scheduled promptly and provided an email notification with the technician's information. Technician arrived on time and completed the job without issue within 24 hours. Only had to pay the service charge! HWA has been a valuable company to have as a homeowner and has provided great service since we joined in 2016.”—Lamont Hylton, August 2022

“I've already used the service twice in the year since we moved into our home (once each for my two A/C units). As someone who is usually staunchly against "extended warranties," I have to admit, HWA has made me change my tune. The service has already paid for itself in what I saved on those two visits. Setting the appointments was a breeze, and the repairmen that came out were awesome both times. I'm a converted believer in home warranties now!”—David C., August 2022

Bottom Line

Home Warranty of America offers affordable home warranty plans that cover nearly all of your home's major systems and appliances. It's easy to get a quote online, and you can customize your plan with add-ons. Home Warranty of America has a nationwide network of more than 10,000 contractors and you can file a service claim 24/7. All plans come with a 30-day money-back guarantee, and all covered repairs are backed by a 30-day workmanship guarantee.

About Home Warranty of America Home Warranty

Home Warranty of America was founded in 1996 in Illinois. Over the past 26 years, the company has expanded to all 50 states and developed a nationwide network of contractors. Home Warranty of America has a C rating with the Better Business Bureau.

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By Michael Graw
Michael Graw is a freelance journalist and photographer based in Bellingham, Washington. His interests span a wide range from business technology to finance to creative media, with a focus on new technology and emerging trends. Michael's work has been published in TechRadar, Tom's Guide, Business Insider, Fast Company, Salon, and Harvard Business Review.
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